This business is amazing! The customer service (Kelsey and Albert) is superb. Not only did they actually answer the phone but called me back to check on my unit multiple times. They were willing to get me help immediately and work with my schedule. The service and technician (Jeremy) was excellent. He was very informative, professional and knowledgeable! Do not hesitate to contact Herron's for all your heating and air service. You will be so happy you did!
I would recommend this company above all others! They came out same day and did an estimate and worked with me through the entire process! They went above and beyond expectations and even brought out a portable ac unit until my install date! If you're looking for a repair or new system Herron heating and cooling is your go too! Thanks for everything!
I cannot say enough good about this company and the owner. My heat stopped working on Thanksgiving Day (I was almost 9 months pregnant at this time) and WITHOUT hesitation -- Colt and Dalton were at my house within an hour after calling him -- they had the issue diagnosed. A part had to be ordered and within a matter of days -- the part was put on and my heat was up and running. I was absolutely loss for words at the response with time and customer service that I got with this company. Hands down - -TOP NOTCH SERVICE.
Amazed with the people and quality of work from this Herron Heating and Air! I cannot say enough about this company! We called Tuesday evening- after dealing w 3 other companies for 11 days with no air conditioning. The owner sent someone over to evaluate our system. Wednesday morning 2 workers showed up, walked me through all of the problems, and installed 2 new units. When they left everything was clean, the new unit was cooling and the old units were taken to be discarded. The workers were pleasant, prompt, knowledgeable, professional. The next day the owner called to ask how my unit was working and how I felt about the work. Only after I told him how impressed I was with his company and the work they had done did he say he would bill me. This is how all companies should be run. Loyal, proud of their work and professional! I highly recommend for all heating and air concerns
I would give them 10 stars if I could. They are the Best!!! Very professional, very knowledgeable , and they clean up after themselves. This is hard to find these days...They did a great job! The price was great as well!
Thank you for everything! May God bless you!
Very satisfied with service that Herron Cooling & Heat offered. Had to contact them at 7:30p on a Sunday evening and by 8:00p - their technicians were present. Called around the McDowell area but no one was available - commuted from Burke county and had my unit up and running within 45 minutes. Very knowledgeable and efficient. Highly recommend Herron C&H and will definitely be using them for all of my cooling & heating needs in the future.
Colt and his team did an excellent job with the install of our new mini split unit. He was quick to resolve any questions we had. They have earned my business for future home needs. I would highly recommend them.
These guys are the best in the business. I called and asked for a quote on Tuesday, had a fair estimate by Wednesday, and an entire new heating and cooling system in by Friday at noon. Very good crew that takes pride in good work and happy customers.
This company is the best I have ever worked with for my heating and cooling needs. They are always quick to respond...usually within minutes. They care about the work they do. They have always been professional, courteous, and knowledgeable. They are the most reasonable in pricing and always provide full detail of the charges. I highly recommend this company.
I highly recommend Herron Heating and Cooling for your HVAC service. They take pride in providing quality, efficient service and it shows!! The motor on my unit went out, and I called them and they responded immediately to me. The technicians came fixed the problem in an hour, and told me that if it was not right to give them a call first thing and they would be out. Colt even called the next day to check on the repair and see if they could be of any additional service. I can not give this company enough stars! If you are looking for someone that stands behind their work and wants to do things right, you have found the right place!!